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Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY .

[Subject to revision by SUMANGALIMATRIMONIAL.COM from time to time]
[Applicable for Paid and Free Services]

BY YOUR POSITIVE ACTS OF ACCESSING SUMANGALIMATRIMONIAL.COM, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS AND CONDITIONS, YOU SHOULD NOT ACCESS OR USE SUMANGALIMATRIMONIAL.COM.

www.sumangalimatrimonial.com - has been set up and promoted, and is maintained, by Sumangali Matrimonial Service, A Unit of SASTHAPREETHI INFOTECH PRIVATE LIMITED, which term shall, for the purposes hereof, be deemed to include its subsidiaries, affiliates, executives, officers, employees, agents, attorneys, accountants and any person vested with any responsibility for any task relating to the affairs of the company), with its registered office currently located at No.12/21, North High Court Colony, Villivakkam, Chennai - 600049. Tamil Nadu, India.

Scope

sumangalimatrimonial.com acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of sumangalimatrimonial.com already registered users, for seeking prospective lawful matrimonial alliances for themselves. However, you must have a valid/operational mobile phone number and an email id.

The profiles in the database of sumangalimatrimonial.com are classified broadly on the basis of language and region for the ease and convenience of its member / customer.

Members of Sumangali Matrimonial Service are provided with free/paid access for searching profiles from the database of sumangalimatrimonial.com, as per the partner preference set by you (on the Website) and you shortlist the prospective alliances yourself.

Sumangali Matrimonial Service Membership is guided by the terms and conditions mentioned herein below. By using or accessing the Sumangli Matrimonial Services, you agree to be bound by all the terms and conditions ("Agreement"):

Sumangali Matrimonial Service do not authenticate any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

Eligibility :

Sumangali Matrimonial Service, Membership and rights of admission is reserved solely for :

18 years or above (if you are a woman) or 21 years or above (if you are a man) Indian Nationals & Citizens. Persons of Indian Origin (PIO). Non Resident Indians (NRI). Persons of Indian Descent or Indian Heritage Persons who intend to marry persons of Indian Origin. Legally competent to marry as per the law applicable to you (however you may register on our website by stating "Awaiting Divorce"), and Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

Registration

We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information's to sumangalimatrimonial.com website. You would appreciate that efficient and effective match making through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/ applications) or repeating your details in another fields, after filling them once in the relevant fields or others photographs. You further undertake that you alone shall be responsible or liable for any information provided to sumangalimatrimonial.com website. In order to serve you better if Sumangali Matrimonial Service requires additional details you agree to provide it. sumangalimatrimonial.com website shall reproduce the registered member details on "as is as available" basis to other registered members, and Sumangali Matrimonial Service members shall be solely liable for the information given by such Sumangali Matrimonial Service member. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website.

If at any point of time sumangalimatrimonial.com website comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete then sumangalimatrimonial.com website shall have full right to suspend or terminate (without any notice) your Sumangali Matrimonial Service membership and forfeit any amount paid by you towards Sumangali Matrimonial Service membership fee and refuse to provide Sumangali Matrimonial Service to you thereafter.

Sumangali Matrimonial Service Membership is restricted strictly to the registered sumangalimatrimonial.com Website individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of sumangalimatrimonial.com Website and nor use the Sumangali Matrimonial Service or Sumangali Matrimonial Service members data for any commercial purpose, and Sumangali Matrimonial Service reserves its right to initiate appropriate legal action for breach of these obligation.

Role and Responsibility of Sumangali Matrimonial Service

sumangalimatrimonial.com website is to help you find your life partner (prospect) through of process of automated searching, short listing and contacting prospects amongst our registered members.

sumangalimatrimonial.com website reproduces your details once you register on our website on "as is as available" basis and also share your profile with other registered Sumangali Matrimonial Service members.

sumangalimatrimonial.com website obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third party / persons from amongst the other registered members of the Website. You agree that the system generated search results of sumangalimatrimonial.com website are only of the profiles registered members on Website.

sumangalimatrimonial.com website automated system offers match making profiles between its registered members based on the partner preference set by each such Sumangali Matrimonial Service member.

The search conducted by any Sumangali Matrimonial Service member and the results thereof are automatically generated, and based on the partner preference set by you. In the event Sumangali Matrimonial Serivce member changes their partner preference on the website, then the automated system generated prospect results of the website may also undergo corresponding change.

sumangalimatrimonial.com website cannot guarantee or assume responsibility for any specific results from the use of the data available from the Sumangali Matrimonial Service.

Sumangali Matrimonial Service members agrees and understands that sumangalimatrimonial.com website may also allow third parties to provide Sumangali Matrimonial Service members services on the website like horoscope matching etc., and sumangalimatrimonial.com website may also collect the payment for such third party services to you.

Role and Responsibility of Member

To protect the broader interest of the registered Sumangali Matrimonial Service member and increase the efficiency, Sumangali Matrimonial Service members ensure to keep their username and password safe and confidential for using the Sumangali Matrimonial Service services.

Any additional information / data required by sumangalimatrimonial.com website for using the Sumangali Matrimonial Service services shall be provided by the Sumangali Matrimonial Service Member, as and when so sought by sumangalimatrimonial.com website.

In case partner preference is modified by Sumangali Matrimonial Service member, then the automated system generated prospect search results in website may also undergone corresponding changes.

Sumangali Matrimonial Service members are requested to exercise due care and caution while short listing the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. sumangalimatrimonial.com website shall not be liable for short coming due to any misrepresentations made by any of its Sumangali Matrimonial Service members.

Members of Sumangali Matrimonial Service are expected to verify the credentials of the prospect such as family status, marital status, educational qualifications, financial status, occupation, character, health status, etc.

To get better search results, Members of Sumangali Matrimonial Service are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and sumangalimatrimonial.com website.

Members of Sumangali Matrimonial Service are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrollment shall be treated as violation of the terms and conditions and sumangalimatrimonial.com website.

Members of Sumangali Matrimonial Service are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

Members of Sumangali Matrimonial Service agrees that for getting effective search results of prospects on Website, you will regularly log in to the profile maintained in the Website and send expression of interest which is an automated messages to prospects as a free member, and in the event you have availed paid package, you can send personalized messages to prospects to show your expression of interest/replies. Sumangali Matrimonial Service member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

You also agree that while accessing / using the Website, you will be guided by the terms and conditions of the Website including but not limited to the use of feature of website like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

Member of Sumangali Matrimonial Service shall not assign or transfer your Sumangali Matrimonial Service membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and sumangalimatrimonial.com website terms and conditions.

If the Member of Sumangali Matrimonial Service fails to inform sumangalimatrimonial.com website, about any change in the particulars furnished by member to other member, then the Sumangali Matrimonial Service membership may be suspended by sumangalimatrimonial.com website at its sole discretion.

Communication to Members

Member of Sumangali Matrimonial Service hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls.

sumangalimatrimonial.com website may contact the member through any of the above media to share the profile of the prospect by way of internal messages / links. Member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. Member of Sumangali Matrimonial Service further confirms that even if Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from Sumangali Matrimonial Service either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

You are also entitled to set up your communications frequency from sumangalimatrimonial.com website, like - only on weekends or fortnightly etc. You may also opt for not getting any call from Sumangali Matrimonial Service by ticking the appropriate box in the Website, provided that, you agree to receive calls from Relationship Manager for contacting you as a shortlisted profile for their registered members.

Confidentiality

sumangalimatrimonial.com website has reasonable processes and system in place to maintain confidentiality of all personal information other than those meant for sharing with the prospect furnished by members and sumangalimatrimonial.com website may at its sole discretion and cost take bonafide steps for maintaining the confidentiality of the information in compliance with applicable law. However, sumangalimatrimonial.com website member may divulge such information if required by law.

Any feedback you provide to sumangalimatrimonial.com website shall be deemed to be non-confidential. sumangalimatrimonial.com website shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that :

(i) Your feedback does not contain confidential or proprietary information of yourself or third parties;

(ii) Member is not under any obligation of confidentiality, express or implied, with respect to the feedback;

(iii) you are not entitled to any compensation or reimbursement of any kind from sumangalimatrimonial.com website for the feedback under any circumstances.

You agree that sumangalimatrimonial.com website has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from sumangalimatrimonial.com website send you communication in this regard.

Privacy

Please review our Privacy Notice, which also governs your visit to sumangalimatrimonial.com, to understand our practices. Members agree that their profile(s) may be crawled and indexed by search engines, where sumangalimatrimonial.com and its network does not have any control over the search engines behaviour.

Disputes between Members

You and the prospect are both registered in sumangalimatrimonial.com website and are bound by these terms and condition.

1. You must give truthful information about yourself on the website to avoid dispute between you and the prospect.

2. sumangalimatrimonial.com website is not a broker or the agent of any Sumangali Matrimonial Service member, and sumangalimatrimonial.com website does not partake in the exchange of any kind of discussion between the Sumangali Matrimonial Service members and prospects or the results of their discussion.

3. Member's of Sumangali Matrimonial Service are solely responsible for the communications (through any medium) with prospect or vice versa. sumangalimatrimonial.com website expressly disclaims any responsibility or liability for any transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Sumangali Matrimonial Service members inter se via e-mail, chat, interaction or any other medium of communication between Sumangali Matrimonial Service members either using website or otherwise.

4. sumangalimatrimonial.com website has no obligation, to monitor any such disputes arising between the Sumangali Matrimonial Service members, and sumangalimatrimonial.com website shall not be party to any such dispute/litigation etc.

Copy Right

All content included on this site, such as text, graphics, logos, images, button icons, video/audio clips, data compilations, digital downloads, and software, is the property of Sumangali Matrimonial Service or its content suppliers and protected by Indian and international copyright laws.

The collection of all content on this site is the exclusive property of Sumangali Matrimonial Service and protected by Indian and international copyright laws. All software used on this site is the property of Sumangali Matrimonial Service or its software suppliers and protected by Indian and international copyright laws.

Limitation of Liability

In no event, Sumangali Matrimonial Service would be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, also including lost profits arising from your use of the Site or the Sumangali Matrimonial Service, even if Sumangali Matrimonial Service has been advised of the possibility of such damages. Notwithstanding anything, to the contrary, contained herein, Sumangali Matrimonial Service's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Sumangali Matrimonial Service for the Service during the term of membership.

Disclaimer

Sumangali Matrimonial Service is not responsible for any incorrect or inaccurate content posted on the Site or in connection with the Sumangali Matrimonial Service's Service, whether caused by Users/Members or by any of the equipment or programming associated with or utilized in the Service or for the conduct of any User and/or member of the Sumangali Matrimonial Service, whether online or offline. Sumangali Matrimonial Service assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission; communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or member communications or any communications by Sumangali Matrimonial Service to its Members.

Sumangali Matrimonial Service is not accountable for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technological problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to users and/or members or to any other person's computer related to or resulting from participating or downloading materials in connection with the Sumangali Matrimonial Service Site and/or in connection with the Sumangali Matrimonial Service. Under no circumstances, Sumangali Matrimonial Service will be held liable for any loss or damage resulting from anyone's use of the site or the service and/or any content posted on the Sumangali Matrimonial Service site or transmitted to Sumangali Matrimonial Service members. The exchange of the matrimonial profiles(s) through or by Sumangali Matrimonial Service is not a matrimonial offer and/or recommendation from/by Sumangali Matrimonial Service.

Sumangali Matrimonial Service shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of Sumangali Matrimonial Service. The Site and the Service are provided "AS-IS condition" and Sumangali Matrimonial Service expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Sumangali Matrimonial Service cannot guarantee and does not promise any specific results from use of the site and/or the Sumangali Matrimonial Service. Sumangali Matrimonial Service expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any, content posted on the site / made available to Sumangali Matrimonial Service by any members or the users of the site or any third party.

Sumangali Matrimonial Service does not assume any responsibility or liability for any illegal content posted on the site by any members, users or any third party. All liability, whether civil or criminal arising out of any content that is posted on the site will be of that member / user / third party who has posted such content and Sumangali Matrimonial Service reserves its right to claim damages from such a member/ user / third party that it may suffer as a result of such content posted on the site. Sumangali Matrimonial Service does not claim ownership of content you submit or make available for inclusion in the service.

Indemnity

You hereby agree to indemnify, defend and hold harmless Sumangali Matrimonial Service and/or its affiliates, their websites and their respective legal successors and assign from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Sumangali Matrimonial Service and/or its affiliates, partner websites and their respective lawful successors and assignees that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to this agreement. You shall be solely and exclusively liable for any breach of any country-specific rules and regulations or general code of conduct and Sumangali Matrimonial Service cannot be held responsible for the same.

Termination

Unless otherwise provided in these Terms and Conditions, Sumangali Matrimonial Service membership may be terminated by sumangalimatrimonial.com website / you without assigning any reasons by serving 10 days written notice on the other, all amount paid till date by you to sumangalimatrimonial.com website shall be forfeited.

Upon termination / suspension of Sumangali Matrimonial Service membership, your right to use or access the sumangalimatrimonial.com website services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Sumangali Matrimonial Services shall not relieve you of any obligations arising or accruing prior to such termination.

Jurisdiction & Applicable Law

The registration of Sumangali Matrimonial Service membership and all services/Website are deemed to have been entered into within the territorial Jurisdiction of Chennai, India. The Members of Sumangali Matrimonial Service unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India. You hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them and the information provided by you is true and correct.

Mode of Payment

Payment made by cash / cheque / Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of paid Sumangali Matrimonial Service shall be subject to realization of the said payment. In case of dishonour of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further Sumangali Matrimonial service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

Sumangalimatrimonial.com website uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the Sumangali Matrimonial Service member by the payment gateway provider. Sumangalimatrimonial.com website shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, sumangalimatrimonial.com website offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway.

Renewal of Membership Package

All Sumangali Matrimonial Service paid package users can renew the paid package to carry forward the un-used contacts (Mobile no. viewing and SMS).

The payments made by Sumangali Matrimonial Service member to sumangalimatrimonial.com website by way of registration / membership / renewal fee / auto renewal is /are treated as non-refundable. Payment once made for Sumangali Matrimonial Services cannot be assigned to any person/party or adjusted towards any other product or packages provided by Sumangali Matrimonial Service.

Members of Sumangali Matrimonial Service cannot put the paid service on hold even temporarily, for any reason whatsoever. Based on the tenure of paid service and date of payment taken, the expiry of paid service will automatically happen on expiry of the applicable paid package taken by you.